The Role of IT & Network in Your Business

IT is a vital part of wanting to become a successful business. It opens much a wider variety of doors, and it is easier to manage your company with technology.

Despite the ease of it, problems can also arise from it. This is why we offer a full IT Service. Contact us for a free consultation.

Many people use their phone as a means of IT technology for their business. This means you can keep in touch with clients, employees and even managers at any time, improving your work ethic.

It can be a worry that your phone can become worn out and damaged due to the amount that it’s getting used. There are many ways to prevent this, but the most obvious is purchasing a phone case. Buy yours now.

What We Do For You

Our Helpdesk Facility provides ready access to IT support from our team of fully qualified and accredited systems IT engineers. To find out more about our support services, click here.

Some of the key features of this service are shown below:

  • Dedicated support line
  • Telephone technical support
  • Secure remote access diagnostics
  • Fully qualified and accredited engineers
  • Fault logging and monitoring database with customer web access portal

 

We offer a wide range of customised managed services which are designed to meet the exact needs of the customer. Some examples of our managed services are shown below:

  • Network Management
  • Server Management
  • Security Management
  • Desktop Moves & Changes
  • Patch Panel & Cable Management
  • Asset Management

Protect the Life Line of your Business with a Multi Service Contract

The Multi Service Contract (MSC) provides a simple, flexible method of delivering IT services whilst maintaining strict control of costs.

With a single MSC, your organisation can access our complete range of engineering skills and you only pay for the services you use. Clearly defined Service Levels ensure you always receive help when you need it.

Working on a “Bank of Hours” principle the contract can be used for support or project based activities. Scheduled proactive management services customised to the customer’s requirements can also be delivered via the contract. Contact us.

Remote management tools are used to ensure engineering visits to site are kept to a minimum, resulting in speedier response times and lower costs.

The contract can be used to supplement in house IT teams by filling skill or resource gaps or as a complete alternative by using us as your virtual IT department.